how to cancel sassa relief grant

How to Cancel SASSA Relief Grant: A Step-by-Step Guide


If you are receiving a SASSA (South African Social Security Agency) Relief Grant and need to cancel it for any reason, this guide will provide you with a step-by-step process to do so. Whether your circumstances have changed, or you simply no longer require the financial assistance, cancelling your relief grant can be a straightforward procedure. By following the steps outlined below, you can ensure that your grant is cancelled properly, and any future payments are halted.

Step 1: Gather the Required Information

how to cancel sassa relief grant

Before initiating the cancellation process, make sure you have the following details readily available:

  • Your SASSA relief grant reference number
  • Your South African ID number or social security number
  • Current banking details used to receive the grant payments

Step 2: Contact the SASSA Helpline

The next step is to get in touch with the SASSA helpline. You can reach them at 0800 60 10 11. Inform the customer service representative that you would like to cancel your relief grant. They will guide you through the process and may ask for some additional information to verify your identity.

Step 3: Provide the Necessary Details

During your call, you will be asked to provide the required information mentioned in Step 1. Verify your relief grant reference number, ID number, and banking details accurately. This ensures that the cancellation request is processed correctly. Note down any reference numbers or confirmation numbers provided during the call for future reference, if needed.

Step 4: Confirm the Cancellation Request

Once you have provided all the necessary details, the customer service representative will confirm the cancellation request. Make sure to double-check the information provided and confirm that the cancellation is being processed. It’s also a good idea to inquire about any additional steps or documentation required to complete the cancellation process.

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Step 5: Follow Up for Confirmation

After initiating the cancellation request, it is essential to follow up to ensure its completion. Contact the SASSA helpline again after a few business days to verify if the cancellation has been processed. If not, inquire about the status and any additional steps you may need to take.


Cancelling your SASSA Relief Grant is a straightforward process that can be done by following the steps outlined above. Remember to gather all the required information, contact the SASSA helpline, and provide accurate details during the cancellation request. Following up for confirmation is crucial to ensure the cancellation is processed correctly. By taking these necessary steps, you can successfully cancel your relief grant if and when needed.

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