how to change account number on sassa

How to Change Your Account Number on SASSA

Changing your account number on the South African Social Security Agency (SASSA) platform is a simple and straightforward process. Whether you have changed banks or want to update your banking information, you can easily update your account number to ensure you receive your social security grant without any issues. In this article, we will guide you through the steps to change your account number on SASSA.

Step 1: Visit the SASSA Website

Begin by opening your web browser and visiting the official website of the South African Social Security Agency. The website URL is Make sure you have a stable internet connection to avoid any interruptions during the process.

how to change account number on sassa

Step 2: Log In to Your SASSA Account

Once you have accessed the SASSA website, locate the login button and click on it. Enter your username and password in the provided fields to access your account. If you do not have an account, you will need to create one by clicking on the registration button and following the provided instructions.

Step 3: Access the “My Profile” Section

After logging in, navigate to your account dashboard. Look for the “My Profile” or “Profile Settings” section. This is where you can make changes to your personal information, including your account number.

Step 4: Update Your Account Number

Within the “My Profile” section, you will find an option to update your account details. Click on the “Update Account Number” or similar button to proceed.

Enter your new account number in the designated field. Make sure to double-check the number for any errors before submitting the form. It is essential to provide accurate information to avoid delays or failed transactions in the future.

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Once you have entered your new account number, click on the “Save” or “Update” button to save the changes.

Step 5: Verification Process

After updating your account number, SASSA may initiate a verification process to ensure the validity of the information provided. This process is conducted to protect the integrity of social security grants and prevent any fraudulent activities.

You may be contacted by SASSA via email or phone to provide additional documents or information for verification purposes. It is important to cooperate fully with their requests to successfully complete the process and avoid any complications.

Step 6: Confirmation of Account Number Update

Once your account number has been successfully updated and verified by SASSA, you will receive a confirmation notification through your registered email or on your SASSA account dashboard. This confirmation serves as proof that your account number has been changed, and you can now receive your social security grant in your new bank account.

Step 7: Check Your Bank Account

After receiving the confirmation, it is advisable to regularly check your bank account to ensure that your social security grant payments are being deposited correctly. If you notice any issues or discrepancies, immediately contact SASSA for further assistance.


Changing your account number on SASSA is a simple and essential task that ensures you continue receiving your social security grant without any disruptions. By following the step-by-step guide outlined in this article, you can easily update your account number and avoid any potential payment complications. Remember to provide accurate and valid information, cooperate with SASSA during the verification process, and regularly check your bank account for payment updates.

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