how to check airtime balance on mtn


Are you an MTN customer and wondering how to check your airtime balance on your mobile device? Don’t worry, we’ve got you covered! In this article, we will guide you through the simple steps to check your airtime balance on MTN. Whether you are using a smartphone or a feature phone, these methods will work for you. Let’s get started!

Method 1: USSD Code

The easiest way to check your MTN airtime balance is by using a USSD code. Follow these steps:

  1. Open your phone’s dialer app.
  2. how to check airtime balance on mtn

  3. Type *556#, then press the call button.
  4. A pop-up message will appear on your screen, displaying your airtime balance.

It’s as simple as that! Within seconds, you’ll know exactly how much airtime you have left on your MTN account.

Method 2: MTN App

If you prefer to use your smartphone and enjoy the convenience of mobile apps, the MTN app is the perfect solution for checking your airtime balance. Here’s what you need to do:

  1. Open the App Store (for iOS) or Google Play Store (for Android) on your smartphone.
  2. Search for the “MTN” app and install it on your device.
  3. Once the app is installed, open it and login with your MTN account credentials.
  4. Navigate to the “Account” or “Balance” section within the app.
  5. Your current airtime balance will be displayed on the screen.

Using the MTN app provides a user-friendly interface and additional features, making it a convenient option for managing your airtime balance.

Method 3: Call MTN Customer Service

If you are unable to use the USSD code or the MTN app, you can always contact MTN customer service to inquire about your airtime balance. Here’s how:

  1. Dial 180 from your MTN device or any alternative MTN contact number.
  2. Follow the voice prompts to navigate to the customer service menu.
  3. Select the option for “Airtime balance inquiry.”
  4. A customer service representative will assist you and provide your airtime balance.
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Although this method requires a bit more time and effort, it is a reliable option if the previous methods are not accessible or if you prefer speaking with a representative over the phone.

Method 4: Check Airtime Balance via SMS

If you have a feature phone or you prefer using SMS, you can check your airtime balance through a simple text message. Here’s what you need to do:

  1. Open the messaging app on your phone.
  2. Create a new SMS message.
  3. Type “BAL” or “Balance” and send it to 556.
  4. You will receive an SMS reply with your current airtime balance.

This method is suitable for anyone with a basic phone that does not support the USSD code or smartphone app.


Checking your airtime balance on MTN is a straightforward process, regardless of the type of mobile device you have. Whether you prefer using USSD codes, mobile apps, contacting customer service, or sending an SMS, there are multiple options available to suit your needs. Stay updated on your airtime balance to ensure uninterrupted communication and take advantage of the various services MTN offers its customers.

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