how to port from mtn to vodacom and keep my number

How to Port from MTN to Vodacom and Keep Your Number

Are you considering switching from MTN to Vodacom but worried about losing your precious mobile number? Porting your number from one network to another is easier than ever, thanks to new regulations implemented by the Independent Communications Authority of South Africa (ICASA). In this guide, we will walk you through the step-by-step process of porting your number from MTN to Vodacom while ensuring a seamless transition.

Understanding Number Porting

Number porting allows you to switch network providers while keeping your existing mobile number. This makes it convenient for individuals who have had the same number for a long time and do not wish to go through the hassle of informing friends, family, and business contacts about a new number. The process is relatively straightforward and doesn’t require much effort on your part.

how to port from mtn to vodacom and keep my number

Step 1: Check Your Eligibility

Before you can port your number from MTN to Vodacom, you need to ensure that you are eligible for the process. To be eligible, you must meet the following requirements:

  • You must be the registered owner of the number you wish to port.
  • Your account must be active and in good standing.
  • You should not have any pending contractual obligations with your current network.
  • The number you wish to port needs to be active for at least 60 days on your current network.
  • You should not have ported your number in the past 60 days.

Step 2: Choose a Vodacom Package

Before initiating the porting process, it’s a good idea to browse through the various packages Vodacom offers and choose the one that suits your needs. Compare the data, voice, and messaging plans, as well as any additional services or benefits offered.

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Step 3: Visit a Vodacom Store

Once you have decided on a Vodacom package, visit a Vodacom store conveniently located near you. Bring along your MTN SIM card, a valid identification document (such as your ID or passport), and proof of residence (such as a utility bill or bank statement).

Step 4: Request for Number Porting

Submit your identification documents and inform the Vodacom representative that you wish to port your number from MTN. Fill out the necessary forms, providing accurate information about your current number and account.

Step 5: Complete the Porting Process

Once you have submitted the required documents, the Vodacom representative will initiate the porting process. You will receive a temporary SIM card to use while the porting is in progress. This temporary SIM card allows you to continue using your phone and maintain connectivity throughout the transition.

The porting process can take up to 24 hours to complete. During this time, you may experience a brief interruption in service, but it should be minimal. It’s essential to keep the temporary SIM card in your phone until the porting process is finalized.

Step 6: Enjoy Your New Vodacom Connection

Once the porting process is complete, you can remove the temporary SIM card and insert your new Vodacom SIM card. Your mobile number, along with all your contacts and other information, will remain intact. You can now enjoy the wide range of services and benefits provided by Vodacom, all while keeping your original number.


Porting your number from MTN to Vodacom is a simple process that allows you to switch network providers while retaining your existing mobile number. By carefully following the steps outlined in this guide, you can seamlessly transition to Vodacom and explore all the excellent services they provide. Say goodbye to the hassle of changing numbers and enjoy uninterrupted communication with your loved ones and business contacts.

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