how to port from telkom to vodacom

Porting from Telkom to Vodacom: A Comprehensive Guide

Are you a Telkom customer who is considering switching to Vodacom? Porting your number from one network to another can be a daunting process, but with the right guidance, it can be a smooth and hassle-free experience. In this article, we’ll provide you with a step-by-step guide on how to port from Telkom to Vodacom, ensuring that you can make the transition with ease.

Step 1: Check Your Eligibility

Before you begin the porting process, it’s important to ensure that you are eligible for porting. The main criteria for eligibility include:

how to port from telkom to vodacom

  • Your Telkom account must be active and in good standing.
  • You should not have any outstanding bills or contractual obligations with Telkom.
  • Your mobile number should have been active for at least 60 days.

If you meet these requirements, you can proceed to the next steps.

Step 2: Visit a Vodacom Store

To initiate the porting process, you need to visit a Vodacom store near you. Make sure to bring the following documents:

  • Proof of identification (e.g., ID or passport)
  • Proof of residence (e.g., utility bill or lease agreement)
  • Your Telkom SIM card

At the Vodacom store, you will be assisted by a customer service representative who will guide you through the porting process.

Step 3: Complete the Porting Request

The customer service representative will provide you with a porting request form to fill out. Ensure that you provide accurate and up-to-date information, as any errors may cause delays in the porting process.

Additionally, you will need to sign an agreement, which includes terms and conditions for porting your number to Vodacom.

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Step 4: Await the Porting Process

Once you have submitted your porting request, the process may take up to 24 hours to complete. During this time, your Telkom SIM card will still be active, and you should continue using it.

It’s important to note that during the porting process, you may experience a brief period of service interruption. This is normal and should resolve once the porting is complete.

Step 5: Activate Your Vodacom SIM

Once the porting process is complete, you will receive an SMS notification from Vodacom informing you that your number has been successfully ported. At this point, you can insert your new Vodacom SIM card into your phone.

Follow the activation instructions provided with your new SIM card to complete the process. Your new Vodacom service should now be up and running, and you can start enjoying the benefits of being a Vodacom customer.


Switching from Telkom to Vodacom can seem like a complex process, but by following these steps, you can transition smoothly and seamlessly. Remember to check your eligibility, visit a Vodacom store, complete the porting request, await the porting process, and activate your new Vodacom SIM. By doing so, you can enjoy the services and benefits provided by Vodacom while keeping the same number you’re familiar with. Happy porting!

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