how to port mtn to telkom


Porting your phone number from MTN to Telkom is a hassle-free process that allows you to switch service providers without losing your existing phone number. In this article, we will guide you through the step-by-step process of porting your number from MTN to Telkom, ensuring a seamless transition and uninterrupted connectivity. Read on to discover how you can make the switch effortlessly and take advantage of the many benefits Telkom has to offer.

Step 1: Preparing for the Port

Before initiating the porting process, there are a few important things that you need to take care of:
how to port mtn to telkom

1. Check Eligibility

Ensure that your current phone number is eligible for porting. MTN provides specific criteria that need to be met for the porting request to be approved. Verify that your number meets these requirements before proceeding.

2. Clear Outstanding Balances

Settle any outstanding balances or contractual obligations with MTN. Unresolved financial matters can hinder the porting process. It’s essential to have a clean slate before initiating the switch.

3. Backup Contacts and Data

Take a backup of your contacts, messages, and any other important data stored on your device. While the porting process generally retains your data, it’s always wise to have a backup in case of any unforeseen circumstances.

Step 2: Initiating the Porting Process

Once you have completed the necessary preparations, it’s time to start the actual porting process. Follow these steps to make a successful switch from MTN to Telkom:

1. Visit a Telkom Shop

Locate a nearby Telkom shop or authorized dealer and visit them with the required documents. These typically include your ID, proof of residence, and a recent MTN phone bill. The staff will assist you in initiating the porting request.
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2. Complete the Porting Application

Fill out the porting application form provided by Telkom accurately and legibly. Double-check all the information before submitting it to avoid any delays or errors.

3. Choose a Telkom Plan

Select a Telkom plan that suits your requirements and preferences. Telkom offers a variety of affordable and feature-rich plans to cater to different needs. Consider factors such as data packages, call minutes, and additional perks while making your decision.

4. Await the Porting Confirmation

Once you have submitted the porting application, you will receive a confirmation SMS with a unique reference number. This notification signifies that your request has been received and is being processed. The porting process typically takes a few working days to complete.

Step 3: Completing the Port

After you have received the porting confirmation, it’s time to finalize the switch from MTN to Telkom. Follow these steps to seamlessly transition to your new service provider:

1. Insert the New SIM Card

Once the porting process is complete, you will receive a new Telkom SIM card. Carefully insert it into your mobile device, replacing the old MTN SIM card.

2. Activate the New SIM Card

Follow the instructions provided by Telkom to activate your new SIM card. This typically involves placing a call or sending an SMS to a designated number.

3. Set up Voicemail and Other Services

Configure any additional services you require, such as voicemail, call forwarding, or data packages. Telkom offers a range of value-added services that can enhance your overall mobile experience.

4. Inform Contacts About the Switch

Notify your important contacts, friends, and family members about your switch to Telkom. Update them with your new Telkom number to ensure uninterrupted communication.
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The Benefits of Porting to Telkom

Porting from MTN to Telkom offers several advantages, including:

1. Cost Savings

Telkom provides competitive and cost-effective plans, allowing you to reduce your monthly telecommunication expenses.

2. Enhanced Coverage

Telkom’s extensive network coverage ensures a strong and reliable signal, even in remote areas, enabling uninterrupted communication wherever you go.

3. Generous Data Packages

Telkom offers generously sized data packages, allowing you to enjoy seamless internet browsing, video streaming, and social media usage without worrying about data limits.

4. Value-Added Services

Telkom provides a range of value-added services such as free messaging apps, music streaming, and exclusive discounts on partner apps and services.


Porting your phone number from MTN to Telkom is a simple and straightforward process. By following the steps outlined in this article, you can seamlessly switch to Telkom and take advantage of their affordable plans, enhanced coverage, and value-added services. Say goodbye to high costs and enjoy a superior mobile experience with Telkom. Start the porting process today and make the switch to a provider that truly meets your needs.

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