how to remove settled accounts from credit report south africa


In South Africa, it is possible to remove settled accounts from your credit report. Having settled accounts on your credit report can have a negative impact on your credit score and financial reputation. However, with the right steps and a little patience, you can improve your creditworthiness by removing settled accounts from your credit report.

Understanding Settled Accounts

Before we dive into the steps to remove settled accounts, it’s important to understand what they are. Settled accounts refer to debts or loans that you have paid off in full, but are still visible on your credit report. While the fact that you have settled these accounts shows responsible behavior, they can still affect your credit score and hamper your ability to secure future credit.

Step 1: Obtain a Copy of Your Credit Report

how to remove settled accounts from credit report south africa

The first step to removing settled accounts from your credit report is to obtain a copy of your credit report from one of the credit bureaus in South Africa, such as TransUnion or Experian. You are entitled to one free credit report per year from each bureau, so take advantage of this to review your financial information and identify any settled accounts that need to be addressed.

Step 2: Review the Settled Accounts

Once you have your credit report in hand, carefully review the information regarding the settled accounts. Ensure that the accounts are accurately marked as settled and that there are no errors or discrepancies in the reported information. If you notice any mistakes or inconsistencies, make a note of them for future reference.

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Step 3: Contact the Credit Bureau

After identifying the settled accounts that you want to remove, it’s time to contact the credit bureau. Write a formal letter or send an email to the bureau, providing them with the details of the settled accounts and explaining why you believe they should be removed from your credit report. Attach any supporting documentation, such as payment receipts or settlement agreements, to strengthen your case.

Step 4: Follow Up

Once you’ve submitted your request to the credit bureau, it’s important to follow up regularly to ensure that they are processing your request. This can involve making phone calls or sending additional emails to check on the status of your case. Persistence is key in this step, as it may take time for the bureau to investigate and make a decision.

Step 5: Dispute Inaccurate Information

If the credit bureau denies your request or fails to take action, and you believe that the settled accounts should still be removed, you have the option to dispute the information. Submit a dispute letter or email to the credit bureau, explaining your reasoning and providing any additional evidence that supports your claim. The credit bureau is legally obligated to investigate your dispute and respond within a reasonable timeframe.

Step 6: Seek Professional Assistance

If you’ve tried all the previous steps and still haven’t had success, it might be time to seek professional assistance. There are credit repair companies in South Africa that specialize in helping individuals improve their credit scores and remove negative items from their reports. While these services come at a cost, they can handle the process on your behalf and increase your chances of success.

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Removing settled accounts from your credit report in South Africa is possible with the right strategies and persistence. Make sure to obtain a copy of your credit report, review the settled accounts, contact the relevant credit bureau, and follow up on your request. In case of any disputes, submit a dispute letter and consider seeking professional assistance if needed. Taking these steps will help you improve your creditworthiness and increase your financial opportunities in the future. Remember, a clean credit report is key to achieving your financial goals.

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