how to reset nokia phone when locked


If you find yourself unable to access your Nokia phone due to a lockscreen issue, don’t worry. There are simple methods to reset your phone and regain access. This article will guide you through the process of unlocking a Nokia phone to resolve such problem. Whether you have forgotten your passcode or purchased a second-hand device with a locked screen, resetting your Nokia phone can be done easily by following a few steps.

Method 1: Hard Reset

The most common and effective way to reset a locked Nokia phone is by performing a hard reset. However, keep in mind that this process will erase all data from your device, so it’s important to back up any important information before proceeding.

To perform a hard reset:

how to reset nokia phone when locked

  1. Ensure your phone is powered off.
  2. Press and hold the Volume Up button.
  3. While still holding the Volume Up button, press and release the Power button.
  4. Continue holding the Volume Up button until you see the Nokia logo appear, then release the Volume Up button.
  5. Your phone will enter recovery mode, indicated by an exclamation mark on the screen.
  6. Press the following button sequence: Volume Up, Volume Down, Power, Volume Down.
  7. Your phone will restart and the lockscreen will be removed.

Method 2: Find My Device

If your Nokia phone is linked to your Microsoft account and you have enabled the “Find My Device” feature, you can utilize this option to remotely reset your locked phone.

To reset your device using Find My Device:

  1. Using a computer or another smartphone, visit the Microsoft account website and sign in with the same account linked to your locked Nokia phone.
  2. Locate the “Find My Device” option and select your locked Nokia phone from the list of linked devices.
  3. Click on the “Erase” or “Reset” option, which will initiate the factory reset process.
  4. Wait for the process to complete, after which your Nokia phone will no longer be locked, but your data will be erased.
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Method 3: Contact Nokia Support

If the above methods didn’t work, it is recommended to reach out to Nokia support for further assistance. They will be able to guide you through the specific steps required to unlock your Nokia phone. You can contact Nokia support via their website or call their customer service hotline.

Remember, it’s essential to provide the necessary proof of ownership when seeking Nokia’s assistance for unlocking a device. They may require certain information to ensure you are the rightful owner.


Unlocking a locked Nokia phone is essential when you are unable to access your device. By performing a hard reset, using the Find My Device feature, or contacting Nokia support, you can regain control of your device and resolve the lockscreen issue. Remember to back up your data before attempting any reset method to avoid permanent loss of important information. With the methods mentioned in this article, you can successfully unlock your Nokia phone and use it without any limitations.

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