how to unlock a dstv remote


In this article, we will guide you on how to unlock a DSTV remote. A locked DSTV remote can be frustrating, as it prevents you from accessing all the features and functionalities of your device. However, with a few simple steps, you can easily unlock your remote and regain full control. Read on to learn how to unlock your DSTV remote and make the most out of your viewing experience.

Step 1: Remove the Batteries

The first step in unlocking your DSTV remote is to remove the batteries. Flip the remote over and locate the battery compartment. Open the compartment and take out the old batteries. This will ensure that the remote is completely powered off and ready for the unlocking process.

Step 2: Press and Hold the “i” and “OK” Buttons

how to unlock a dstv remote

Next, simultaneously press and hold down the “i” and “OK” buttons on your remote. These buttons are usually located near the center of the remote, but their exact placement may vary depending on the model. Hold the buttons down firmly for about 10 seconds.

Step 3: Reinsert the Batteries

After holding down the buttons, reinsert the batteries into the remote. Make sure they are properly aligned with the positive and negative terminals. Close the battery compartment securely.

Step 4: Release the Buttons

Once the batteries are back in place, release the “i” and “OK” buttons. This will initiate the unlocking process. You may notice a message on your TV screen indicating that the remote is being unlocked. Wait for the process to complete.

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Step 5: Test the Remote

After the unlocking process is complete, test your remote by pressing various buttons. Ensure that all the buttons are functioning properly and that you have full control over your DSTV decoder. If any buttons still do not work, repeat the unlocking process from the beginning.

Step 6: Resetting the Remote

If unlocking the remote did not resolve the issue and some buttons are still not working, you may need to reset the remote. To do this, remove the batteries again and press and hold down the “i” button while reinserting the batteries. Hold the button down for about 10 seconds, then release it. This will reset the remote to its default settings.

Step 7: Contact Customer Support

If you have followed all the steps above and still cannot unlock your DSTV remote, it is recommended to contact the DSTV customer support team for further assistance. They will be able to provide you with specific troubleshooting steps or arrange for a replacement remote if necessary.


Unlocking a DSTV remote is a simple process that can be done in a few easy steps. By removing the batteries, pressing and holding the “i” and “OK” buttons, and reinserting the batteries, you can unlock your remote and regain full control over your DSTV viewing experience. If issues persist, consider resetting the remote or contacting customer support for further assistance. Following these steps will ensure that you can enjoy all the features and functionalities of your DSTV decoder without any limitations.

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